Privacy Policy

Last updated: January 2025

1. Introduction

car-charger.co.uk ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

Information you provide to us:

  • Name and contact details when requesting quotes
  • Email address when subscribing to our newsletter
  • Property details for installation enquiries
  • Feedback and reviews you submit

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information (mobile/desktop)

3. How We Use Your Information

We use your personal information to:

  • Connect you with verified EV charger installers
  • Respond to your enquiries and provide customer support
  • Send you relevant information about EV charging (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

When you request quotes, we share your contact details and project requirements with selected installers in our network. We only work with verified, professional installers who agree to our data protection standards.

We do not sell your personal information to third parties.

5. Cookies

We use cookies to improve your experience on our website. See our Cookie Policy for more details.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 3 years after your last interaction with us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@car-charger.co.uk
Or use our contact form.